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SOAS Call center dialers are the complete call center solution! The call center solution offers :
*astTECS outbound predictive dialer effectively integrates all outbound processes (telemarketing, Sales, Surveys, Collections, etc.) with the process life cycle. It precisely manages outbound calling to achieve maximum productivity by supporting a variety of campaign and list management strategies.
*astTECS Inbound solutions can provide sizeable improvement to the productivity of your contact center. Skill based routing orgnizes incoming contacts and sends them to the most appropriate agents.