Welcome In SOAS GROUPS

  • Email Id : info@soasgroups.com
  • Available Time : 09:00 AM - 07:00 PM
  • Phone No. : +91 99 85 56 88 71
FastInvest

What Are We???

SOASGroups

24hrs Service

We support businesses of any size,any industry,any location.We provide round the clock coverage.

Expert Staff

Experienced Services
for Global clients

Good Infrastructure

We are tech ready
already always.

Are you looking for “Predictive Dialing, Voice Recording & Auto Call Distribution / ACD” in one system to monitor and manage your CALL CENTER ?? ??

SOAS Call center dialers are the complete call center solution! The call center solution offers :

  • Outbound Call Center
  • Inbound Call Center
  • Blended Dialing
  • Call Center On Rent

Outbound Call Center Dialer

*astTECS outbound predictive dialer effectively integrates all outbound processes (telemarketing, Sales, Surveys, Collections, etc.) with the process life cycle. It precisely manages outbound calling to achieve maximum productivity by supporting a variety of campaign and list management strategies.

Product Highlights
  • Manual, Progressive & Predictive Dialing
  • Longest idle agent based routing
  • Multiple campaign management
  • Agent inter dialing support
  • DNC list management
  • Real time supervision
  • Call Transfer
  • Outbound ACD
  • Call back scheduling
  • Multiple dialing modes
  • Call forward & 3-way conferencing
  • Agent call intervention
  • Music on Hold
  • Call Retrieval

Inbound Call Center Dialer

*astTECS Inbound solutions can provide sizeable improvement to the productivity of your contact center. Skill based routing orgnizes incoming contacts and sends them to the most appropriate agents.

Product Highlights
  • Interactive Voice Response (IVR)
  • Skill based Routing
  • Most idle agent based routing
  • Call backup scheduling
  • Automatic Call Distribution (ACD)
  • Call back scheduling
  • Inbound Call pop up
  • Real time supervision